Co-Managed IT Services

Co-managed IT: Unleash the power of partnership

In today's fast-paced business landscape, staying ahead of the curve isn't just a goal; it's a necessity. That's where the need for co-managed IT services come in – a revolutionary partnership designed to empower your business.

If you've ever felt trapped by your existing IT provider, struggled with poor service, or wondered if there's a better way to manage your IT infrastructure, co-managed IT is the solution you need.

No more IT headaches

Running a mid-sized business comes with a unique set of challenges. Perhaps you've experienced the frustration of a sluggish IT support team, unreliable service, or that sinking feeling when your IT provider simply disappears. You're not alone.

Many business owners in Southern California have faced similar obstacles, but there's hope on the horizon. At Trinity Networx, we understand that your business deserves better. That's why we've crafted a co-managed IT service that's a cut above the rest. We've listened to your concerns, and we're here to provide the solution you've been searching for.

Your dependable co-managed IT partner

Did you know? In California, businesses are increasingly turning to co-managed IT providers to supplement their internal teams, and for good reason. The benefits are clear: increased security, access to the latest tools and services, and a strategic framework for IT success.

When you partner with Trinity Networx for co-managed IT services, you're choosing a dynamic, responsive, and reliable IT partner who understands the unique needs of businesses like yours. Our track record speaks for itself, with over 50 years of combined experience and a commitment to excellence that runs deep.

Let's face it – the world of IT can be a daunting place. Our co-managed IT is an innovative service model that bridges the gap between your internal IT department and our experienced team. It's about gaining the support, expertise, and resources you need to succeed without the hefty price tag of a fully managed solution.

Empowering your business

At Trinity Networx, we believe in empowering businesses of all sizes to thrive. Our co-managed IT service allows you to customize which IT services you use, giving you the flexibility to choose the resources you need to supplement your internal team. It's the perfect blend of convenience and strategic framework, and it's a game-changer for businesses like yours.

How our co-managed IT services help your business

• Providing supplemental support when your internal team needs it most.
• Ensuring business continuity by strengthening your organization's IT infrastructure.
• Offering access to a wide range of services, from help desk support to cybersecurity.
• Allowing your internal IT staff to focus on strategic initiatives rather than day-to-day IT tasks.
• Harnessing the experience and expertise of our team to support your unique needs.

Co-managed IT: The power of partnership

When you choose Trinity Networx as your co-managed IT partner, you're choosing a company that understands the nuances of your industry. Our extensive experience in commercial construction, manufacturing and legal sectors sets us apart from the competition. We're not just IT experts; we're organizational leaders with a passion for helping businesses like yours thrive.

Our quarterly business meetings (QBRs) are a testament to our commitment to your success. Unlike many IT providers, we don't just set things up for our clients and forget about them. We actively engage with you, bringing your concerns and kudos to the forefront. With Trinity Networx, QBRs are mandatory, and clients who participate are not just satisfied – they're thrilled.

The Trinity Networx difference

So, what sets us apart from the rest? It's simple – we're not just IT guys. We're partners in your success, offering:

• Fast and reliable support: Say goodbye to waiting hours for a response. We answer calls live, ensuring your IT issues are resolved quickly.
• Direct access to leadership: When the going gets tough, you don't need to navigate layers of bureaucracy. At Trinity Networx, you have direct access to our CEO and COO in case of emergencies.
• Team-based approach: Unlike traditional IT providers, we don't assign one tech to a problem and leave it at that. Our team collaborates to ensure your issues are addressed promptly.
  

The benefits of co-managed IT with Trinity Networx

• Unmatched response time: Our average response time is under 20 minutes for all ticket types, ensuring minimal downtime for your business.
• Impressive customer retention: We're proud to have a customer retention rate of about 95%. Our clients stick with us because they see the value we provide.
• Significant cost savings: Over the life of our relationship, our clients save thousands of dollars thanks to our efficient IT solutions.
• First-response resolution: Our first-response resolution rate is over 80%, demonstrating our commitment to resolving your issues promptly.
• 99% uptime guarantee: You can count on us for consistent performance, backed by our 99% uptime guarantee.
• 24/7 helpdesk and support: For approved clients and emergencies, we offer 24/7 helpdesk support to ensure you're always covered.
  

Let's talk co-managed IT

Are you ready to experience the Trinity Networx advantage? Partner with us for co-managed IT services that redefine what IT support can be. We're here to ensure you're never left in the dark again. Contact us today, let's work together to ensure your business gets what it needs to thrive.